How can we help?
For questions, feedback, purchase help, or a problem with MenoReview, contact Memoize Studio. Please do not include sensitive health details in email.
Contact
Memoize Studio
support@memoize.studio
Include your iOS version, device model, and MenoReview version when relevant.
Response
Support requests are reviewed by email. Never send passwords, Apple Account credentials, full medical records, or payment-card information.
Safety
MenoReview support cannot provide medical advice. Contact a qualified healthcare professional for medical questions and local emergency services for urgent care.
Common questions
How do I restore MenoReview Complete?
Open MenoReview, go to More, open MenoReview Complete, and choose Restore Purchase. Make sure the device uses the same Apple Account that made the purchase and can reach the App Store.
Does deleting the app delete my history?
It can. MenoReview keeps your entries locally, so create a complete backup or export before deleting or reinstalling the app. If you are experiencing a data problem, keep the app installed and contact support first.
How do I change Apple Health access?
Use Apple Health or iOS Settings to review the data categories MenoReview may read. MenoReview never writes data to Apple Health.
Can support retrieve my entries?
No. MenoReview has no developer health-data backend or user account. Support cannot view or recover entries stored only on your device.
How do refunds work?
Apple processes all App Store purchases and refund requests. Visit reportaproblem.apple.com or contact Apple Support.